Facilitation of Charges. All Charges are facilitated through a third-party payment processing service (e.g., Paymentdepot, or Braintree, a division of PayPal, Inc.). Yugo may replace its third-party payment processing services without notice to you. Charges shall only be made through the Yugo Platform. With the exception of tips, cash payments are strictly prohibited. Your payment of Charges to Yugo satisfies your payment obligation for your use of the Yugo Platform and Services.

No Refunds. All Charges are non-refundable. This no-refund policy shall apply at all times regardless of your decision to terminate usage of the Yugo Platform, any disruption to the Yugo Platform or Services, or any other reason whatsoever.

Coupons.You may receive coupons that you can apply toward payment of certain Charges upon completion of a Ride. Coupons are only valid for use on the Yugo Platform, and are not transferable or redeemable for cash except as required by law. Coupons cannot be combined, and if the cost of your ride exceeds the applicable credit or discount value we will charge your payment method on file for the outstanding cost of the Ride. For quoted or variable fares, Yugo may deduct the amount attributable to the Service Fee, Tolls, or Other Charges before application of the coupon. If you split payment for a Ride with another User, your coupon will only apply to your portion of the Charges. Additional restrictions on coupons may apply as communicated to you in a relevant promotion or by clicking on the relevant coupon within the Promotions section of the Yugo App.

Credit Card Authorization. Upon addition of a new payment method or each ride request, Yugo may seek authorization of your selected payment method to verify the payment method, ensure the ride cost will be covered, and protect against unauthorized behavior. The authorization is not a charge; however, it may reduce your available credit by the authorization amount until your bank’s next processing cycle. Should the amount of our authorization exceed the total funds on deposit in your account, you may be subject to overdraft of NSF charges by the bank issuing your debit or prepaid card. We cannot be held responsible for these charges and are unable to assist you in recovering them from your issuing bank.